At Pearl Harvest Co, we are committed to delivering premium-quality products sourced with care and integrity. If you are not completely satisfied with your purchase, please review our refund and return policy below.
Eligibility for Returns
We accept return or replacement requests under the following conditions:
The product received is damaged, defective, or contaminated.
The wrong product was delivered.
The package is tampered with at the time of delivery.
The product quality issue is reported within the specified return window.
To be eligible for a return:
The item must be unused and in its original packaging.
Proof of purchase/order confirmation must be provided.
Return request must be raised within 48 hours of delivery.
Refunds
Once your request is reviewed and approved:
Refunds will be processed to the original payment method.
Refund processing may take 5–10 business days depending on your bank or payment provider.
In certain cases, we may offer a replacement instead of a refund.
If your refund is delayed, please first check with your bank/payment provider before contacting us.
Replacement Policy
We offer free replacements for:
Replacement requests must include:
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